Covid-19 Response

What you need to know about our operations during this time.

Updated October 4th, 2020

We hope you are staying safe and well during these unprecedented times and our hearts go out to the thousands of families around the world who have lost their loved ones. As we move thorough this pandemic know we will support the medical guidelines of practicing physical distancing and will continue to be vigilant to do our part to flatten the curve.

Newfoundland and Labrador Re-opening plan:

Open to Atlantic Canada provinces visitors July 3rd with no quarantine period.

No Update on opening to the rest of Canada or international clients. We are taking booking for 2021 for those interested with refundable trip deposits.

Please look at our updated bookings and experiences information found below. Trust that we will continue to follow the medical advice of our province and the WHO to run a safe operation.

Take care, stay safe and healthy and we’ll be here to chat soon!

The Tour Gros Morne and Taste of Gros Morne Team!

Deposits*

On new bookings

For our 2021 multi-day tours; Land & Sea, Hiking Adventure and Bucket List Tours, we require a $200 deposit upon booking. This deposit is refundable within 7 days of booking and non-refundable after that time if you choose to cancel. Should a tour be cancelled or not accessible due to travel restrictions, the deposit is fully refundable or can be applied to a 2022 booking. Our payment guidelines are requiring the 50% payment for the tour to be paid 60 days prior to the tour start date. 

Our single day experiences; Signature Day Hike, Cultural Explorer Day Trip and, Taste of Gros Morne Food Tours or picnics, do require a deposit. Reservations are required 48 hours in advance at the latest and can be made using our online booking service. For Taste of Gros Morne Frequently Asked Questions please click here.

*travel trade operators deposits have specific contracts that vary.

On previous bookings

We are continuing with our full refund policy should you not be able to travel on your confirmed dates due to imposed travel restrictions. If this is your case, we are encouraging you to re-book for 2021 and are offering a price match for all experiences and tours booked in 2020 for delivery in 2021. If you would like to transfer your deposit to the same week next year that booking will be available.

All tours will require a Covid-19 survey to be completed within 24 hours of arrival.  Please contact us if you have any concerns and we will follow up with you.

Tour Gros Morne does recommend that all of our guests invest in medical and trip cancellation insurance policies to protect them while travelling. We also suggest reviewing the active COVID-19 clauses prior to your insurance purchase.

Experiences

Our tours are purpose built custom tours for couples, families and small groups up to 6. We are in the 3rd largest national park in eastern Canada and get 1/5 the visitation of other national parks. Our guests often say it feels like they have a park to themselves and that will continue to be. We have 4 vehicles, including a 7 passenger van, 5 passenger suv and two 15 passenger leather seated vans to handle our guests and luggage therefore giving lots of space with a thorough cleaning of all vehicles daily. While we will have adjusted our tours to allow for single tours or just couples, we will be looking at other ways to make sure your safety and needs are met. This is no different than our usual care and attention for all our guests that has made us an award winning operation.

TO CONTACT US PLEASE CALL OR EMAIL US:

Tel: 709-746-3079 or 709-458-3131

Email: tourgrosmorne@gmail.com

P.O. Box 337, Norris Point, NL A0K 3V0

Licensed operator and member with :

ALTERNATIVELY YOU CAN FILL IN THE FOLLOWING CONTACT FORM:

© 2016-20 Website by SRG

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